Description

Mohave Community College is seeking a Program Manager to develop, design and deliver non-credit corporate education, career training and community education programs for our students.

See details about this position here.

What we'll love about you:

• Your record of excellence in leadership, working with others in the spirit of partnership, transparency and care, to inspire action.
• Your unwavering commitment to the academic, emotional, and social development of all students.
• Your ability to plan for change in ways that ensure broad buy-in and action that, in turn, significantly improves student success.
• Your ability to build long-lasting, engaged, and collaborative relationships, paving the way for ongoing student success by forging partnerships with outside entities, including state agencies, regional employers and community-based organizations.
• Your strong ethical orientation and ability to make discerning, evidence-based decisions.
• Your ability to build effective and cohesive teams with a common commitment to and focus on student success.

What you'll love about us:

• We create the future by cultivating relentless curiosity in our students and each other to unlock new opportunities and break barriers. We take risks, adapt to oncoming challenges and opportunities, and engineer new ideas as we learn together from our mistakes and successes.
• We engage fearlessly, bringing passion and energy to our work by dreaming big, being bold, having fun, and fostering a caring environment. Celebrating each other and our results with enthusiasm makes our work meaningful and exciting.
• We build together. Our individual differences and backgrounds strengthen our teams, where we seek input and ensure every voice is heard. We amplify our impact when we empower each other to take ownership and work together toward common vision.
• We live authentically, being our best when we share information openly, create clarity, invite stakeholders to participate in decision-making, and communicate with utmost respect.
• We care! We care about our students, our communities and each other, finding ways to actively engage and invest in the success of those we serve.

Benefits

• Medical/Dental/Vision/Life Insurance/FSA, HSA -see more detailed information here.
• PTO
  • 120 hours per year - Staff
  • 18 hours per year - 9-Month Faculty
  • 35 hours per year - 12-Month Faculty
• Paid Holidays
  • 21 days - Staff
  • 26 days - 9-month Faculty
  • 39 days - 12-Month Faculty
• Sick Leave - 40 hours per year
• ASRS (Arizona State Retirement System)
• Remote work eligible after 6-month employment for some positions
• Tuition Voucher (to use towards MCC courses)
• Summer hours - 4-day work week

Mohave Community College is committed to building a social and educational environment free of harassment, prejudice, and discrimination. This environment supports a rich diversity of our communities, students, employees, and the many points of view they bring to campus to enhance the quality of the educational experience at Mohave Community College. We envision each student and employee creating the future and engaging fearlessly in serving our communities. We acknowledge and value differences because they strengthen our teams and communities when we work and build together. We will continue to strive to build and promote inclusive and equitable access to successful educational outcomes and overall college experiences for all Mohave Community College students, and a workplace culture of equity and inclusivity on all campuses so everyone can work and live authentically.

Typical Duties

Working collaboratively with the Associate Deans, other Program Manager?s and staff within the division, and other campus and community stakeholders, the Program Manager is responsible for:

• Regularly assessing needs, interests and opportunities for non-credit corporate education, career & workforce training, and community education programs for their respective service region;
• Developing monthly, quarterly and annual program plans, including specific program, participant and revenue outcomes, following the LERN Program Management model, to strategically grow and expand a diverse portfolio of non-credit offerings intended to meet the assessed needs, interests and opportunities within the service region;
• Proactively engaging in campus & community outreach and partnership development activities to cultivate, develop and strategically grow co-sponsored non-credit program offerings and related participant/enrollment & revenue outcomes;
• Recruiting, hiring, training, supervising & evaluating part-time and/or full-time facilitators/instructional staff/faculty and support staff for non-credit program curriculum development, instruction, student support, outcomes assessment, evaluation & continuous improvement;
• Managing and coordinating program operations & logistics, in close collaboration with appropriate college offices, staff and community stakeholders, related to non-credit program planning, scheduling, facilities, IT, HR, purchasing, business services, marketing & promotion, enrollment/registration & student support services, etc. to ensure effective & efficient planning, delivery, follow-up, outcomes assessment, evaluation and continuous improvement of the programs offered in their portfolio for their assigned service region.
• Tracking program enrollments and making appropriate Go/No Go decisions prior to program start dates following LERN Program Management model metrics for enrollment & revenue targets to ensure programs offered within the assigned service region are self-supporting and revenue generating;
• Serving as the primary point of contact & liaison for inquiries, troubleshooting, problem solving, and support for current & prospective students, facilitators/faculty, and campus and community partners and stakeholders in their assigned service region;
• Creating monthly, quarterly, annual and as needed reports on program, participant/enrollment, and budget/revenue outcomes for all non-credit programs offered within their assigned service region.
• Maintains supplies and equipment located in classrooms. Schedules repairs and annual maintenance for classroom equipment. Submits facility requests for repairs in classroom.
• Manages employee timecard review and approval for facilitators & support staff related to non-credit programs offered within the designated service region.
• Acts as intermediary for student grievances and/or faculty/student disputes
• Ensures regular and effective scheduling and implementation of Advisory Board meetings to inform non-credit program needs assessments, growth & expansion, enrollment & partnership development, and program evaluation and continuous improvement within the assigned service region.
• Maintains and coordinates the Institutional Effectiveness Network program evaluation & assessment schedule and implementation with instructional facilitators, other Program Managers, Associate Deans and the Dean.
• Supports the Instructional Deans, Associate Deans & Program Directors in all college Instructional Divisions in the development of each division?s non-credit Academic