Administrator, Human Services Counseling
Job Description
Class Description
The purpose of this class is to assist academic departments with program development, advisement, interpretation and implementation of a comprehensive retention program for special populations in career programs.
Minimum Requirements
Bachelor’s Degree in counseling, education, or a related field required, Master’s Degree preferred. Two (2) years of full time experience working in customer service with college students or an underserved population, preferably in the addiction field. Knowledge of the Supervised Counselor Alcohol and Drug Certification process, with certification preferred. Must have a valid Maryland driver’s license with moving violation points less than five (5).
For best consideration, please apply by June 25, 2024.Class Specific Essential Duties
- Provide career directions and guidance for students.
- Support the student by providing assistance with college options and employment opportunities.
- Coordinate a functional process within assigned College department or division.
- Monitor compliance with department policies and procedures.
- Maintain department records and files, as required.
- Serve as point of contact for internal and external organizations.
- Represent the College and/or department at events, as required.
- Prepare, analyze and provide reports on miscellaneous subjects, as requested.
Position Specific Essential Duties
- Assist in the coordination of activities of the apprenticeship, internship, and cooperative work experience programs.
- Collaborate with the Dean, , Program Director, faculty, Admissions, Counseling, Special Services and Student Success Center and other Student Services staff to develop retention activities for special population students indicating an interest in or enrolled in CCBC career programs.
- Assist in the development of information and promotional literature for career programs.
- Advise and counsel prospective career students in the admission process and related academic matters.
- Provide study skills assistance through individual appointments, group, and in-class workshops designed to meet the needs of students.
- Assist students in accessing campus support services such as financial aid, mentoring, tutoring, career, and transfer planning by referral to appropriate offices, providing follow-up as needed.
- Assist students in accessing off-campus support services (e.g. transportation, child care) that will reduce barriers to success, providing appropriate support and follow-up as necessary.
- Participate in Career Program Advisory Boards, as requested by department chairs and program coordinators.
- Maintain accurate records of student contacts in order to fulfill grant-reporting requirements and to track student progress.
- Participate in the preparation of mid-year and end-of-year grant reports as necessary.
- Assure confidentiality with staff, faculty and clients as appropriate.
- Participate in evening and weekend on-and off-campus events relating to the academic program.
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