Assistant Director of Financial Aid/Technical Processes

Big Rapids (Main Campus)

61300 - Financial Aid

 

$65,000-$67,000 salary commensurate with education, experiences, and other requirements. Comprehensive benefit package (health care, vacation, etc.).

Exempt

Continuing

Full-Time

N/A

12 Month

Just Cause

Provide expert financial aid support to campus constituents and office staff, including appropriate information on aid eligibility, debt management, cost of attendance at Ferris State University and more. Maintain expert knowledge concerning the regulatory governance of institutional, state, and federal financial aid programs.

Staff

Bachelor’s Degree from an accredited college or university.

Experience in Financial Aid, Higher Ed and/or Enrollment Management.

• Office Environment
• Repetitive movement

SQL, Banner, Navigate

Work closely with the Director of Financial Aid to provide support and development for essential financial aid processes.

Manage the financial aid packaging and awarding processes.

Provide feedback to the Director regarding impacts to students, families, and staff.

Demonstrates an understanding of diversity, equity, inclusion and belonging, especially in working relationships with students, faculty, staff, and community members.

Support, promote, and develop university student enrollment and retention initiatives..

Manage automations and enhance office efficiencies including knowledge of Banner processes, automation design and scheduling, manage Banner propjets and financial aid rules.

Manage financial aid upgrades for University ERP Software.

Implement changes necessitated by regulatory updates.

Provide Financial Aid Office support for Federal Enrollment Reporting.

Perform any other duties assigned within the position classification area.

Possess a high level of comfort working with technical systems and software applications to investigate, troubleshoot and resolve technical discrepancies in the issuance and distribution of aid.

Demonstrated commitment, experience, and understanding of diversity, equity, and inclusion.

Demonstrate comprehension of complex system integration.

Excellent communication skills, both written and verbal, with an ability to convey an appropriate amount of information to a diverse constituency of students, faculty, staff, executive leadership, and community members in a professional manner.

Ability to work collaboratively with colleagues and departments across the institution as well as external contracts.

• Cover Letter
• Resume
• Unofficial Transcript 1

Unofficial Transcript 1 (REQUIRED): Applicants must attach a copy of unofficial transcript of Bachelor’s Degree from an accredited college or university.
Transcript must include: Institution name, applicant name, date degree attained, degree awarded. Finalist will be required to submit an official transcript.

December 9, 2024

Yes

Ferris State University, an Affirmative Action/Equal Opportunity employer, is committed to enhancing equity, inclusion, and diversity within its community. Ferris offers employment opportunities to qualified candidates seeking careers in a student-focused environment that values opportunity, collaboration, diversity and educational excellence. Learn more about the Ferris Mission and community at ferris.edu. The University actively seeks applications from women, minorities, individuals with disabilities, veterans, and other underrepresented groups. For more information on the University’s Policy on Non-Discrimination, visit: Ferris Non-Discrimination Statement.