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Customer Service Rep Intermediate

Job Description

How to Apply

A cover letter is required for consideration for this position and should be attached as the first page of your resume. The cover letter should address your specific interest in the position and outline skills and experience that directly relate to this position.

Job Summary

The University of Michigan Logistics, Transportation & Parking (LTP) is seeking a Customer Service Representative within the Fleet Services Office.

This position is often the first connection and experience with LTP Fleet Services and exceptional customer service is essential.  The candidate must adhere to a high standard of personal and professional conduct, and possess a dedication to excellent customer service, interpersonal skills and an ability to interact with a diverse customer population.

Responsibilities*

Required Qualifications*

Desired Qualifications*

Work Schedule

Full time 40 hours per week position with work hours Monday – Friday from 8:00 am - 5:00 pm.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes.

Additional Information

Facilities and Operations (F&O) seeks to recruit and retain a diverse workforce as a reflection of our commitment to serve the diverse people of Michigan, to sustain the excellence of the university, and to offer our students richly varied disciplines, perspectives and ways of knowing and learning.

F&O is a positive organization dedicated to the principles of being respectful, collaborative, solutions-based, and proactive.

Background Screening

The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks.  Background checks are performed in compliance with the Fair Credit Reporting Act.

Application Deadline

Job openings are posted for a minimum of seven calendar days.  The review and selection process may begin as early as the eighth day after posting. This opening may be removed from posting boards and filled anytime after the minimum posting period has ended.

U-M EEO/AA Statement

The University of Michigan is an equal opportunity/affirmative action employer.

*Please mention you saw this ad on LGBTInAcademia.*

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