Learning & Development Specialist
Job Description
Full job description
Position Description
Learning & Development Specialist
Full Title: Learning & Development Specialist
Supervisor: Director, Design & Innovation
Purpose: The Learning and Development Specialist will develop, deploy, and manage
training, technical assistance, coaching, and comprehensive continuous quality
improvement (CQI) services for a range of youth-serving organizations, including up to a
dozen 21st Century Community Learning Centers grantees across the state of Michigan, as
well as local and statewide out-of-school-time (OST) networks and national youth
development organizations. Working directly with program leaders and staff, the Learning &
Development Specialist uses their knowledge of youth development and management
practices, ability to collect and interpret organizational performance data, and demonstrated
excellence in coaching and facilitation to design and deliver training, provide coaching
support, and serve as a thought partner to the Forum’s clients, partners, organizations, and
colleagues.
Organization & Background
Founded in 1998, the Forum for Youth Investment is a national nonprofit, nonpartisan “action
tank” with a mission to advance equitable youth opportunities and outcomes through quality
capacity building and policy action across systems and sectors. It is our vision that all young
people reach their fullest potential – in education, work, and life.
The Forum is a thriving organization with a budget of $8 million, a staff of 40, and
headquarters in Washington, DC. The Forum overall is funded by a mix of foundations,
corporations, and a fee-for-service contract base.
In 2008, the Forum acquired the David P. Weikart Center for Youth Program Quality to
strengthen programs and adult practice by building the capacity of public and private
agencies to implement quality improvement and performance systems that simultaneously
foster professional learning and whole-child development. The Forum’s YPQ research -based
core products and services are currently used in more than 4,500 out-of-school time settings
nationally and form the basis for quality improvement systems in more than 140 publicly and
privately funded systems. The YPQ unit helps youth-serving systems build the safe,
supportive, interactive, and engaging environments that are foundational to youth
development. From data-driven tools to expert trainings, we equip leaders who serve young
people with the positive youth development and SEL-informed resources they need to create
a culture of continuous improvement for staff and for youth.
Position Responsibilities
The Learning & Development Specialist is a member of the Coaching & Training team, which
designs and delivers the Forum’s learning assets to our clients in the youth development field.
Our training workshops and coaching systems provide youth development professionals the
knowledge, skills, and competencies needed to implement quality practices in programs that
serve young people, and the tools to implement continuous quality improvement processes
in their corner of the ecosystems that support youth. The Learning & Development Specialist
will be responsible for maintenance and revision of our learning assets for managers, site
leaders, and coaches. The Specialist will also, in coordination with a team of staff, be
responsible for independently forging productive coaching relationships, developing and
delivering training workshops, and providing technical assistance to a set of Michigan 21 st
Century grantees to support their successful engagement with the Youth Program Quality
Improvement process.
Training Delivery to Promote Positive Youth Development & Management Practices: Deliver
training and technical assistance in support of the Forum for Youth Investment’s Weikart
Center’s continuous quality improvement, including workshops on program self-assessment,
data-based goal setting, and instructional and management practices.
Coaching & Technical Assistance to Support Youth Program Quality Improvement: Develop
strong working relationships with leadership teams to surface organizational strengths and
weaknesses, develop performance and improvement goals, and scaffold behaviors
necessary for successful action. Coaching may include support for leaders in multiple types
of roles, ranging from system leaders, site leaders, and program staff.
Field Collaboration and Thought Partnership : Coordinate project plans, contracts,
deliverables, and communication with youth serving systems and organizations, and other
stakeholders to support the development of sustainable continuous quality improvement
systems and to maximize the impact of the consulting/coaching relationship, customize
quality improvement plans for the local contexts, and assure the fit of training and technical
assistance services
Maintenance of Existing and Development of New Learning Assets: Create and maintain
training content and learning assets for delivery to internal and external stakeholders,
including but not limited to professional learning communities, formal and informal training
workshops, conference presentations, and resource documents.
Contributes to unit and organization-wide priorities and special projects as appropriate ,
assuming responsibility for other projects and new assignments related to the scope of this
role.
This is not an exhaustive list of all responsibilities, duties, skills, efforts, or requirements or working conditions
associated with the job. While intended to be an accurate reflection of the current job, management reserves
the right to revise the job or to require different tasks. This description does not constitute a contract of
employment and The Forum may exercise its employment-at-will rights at any time
Performance/Character Requirements
We are looking for a leader with experience building exceptional staff teams that drive
growth. In this role you will create a division business development plan in partnership with
the EVP and other leaders. Then it’s time to get results through exceptional implementation of
the plan with the help of the team you lead. Characteristics of successful candidates
include:
- Manages Self – You ask for feedback on impact of your behavior on others. You
identify and follows through on actions in response to constructive feedback. You
honestly assess your own strengths and know what weaknesses need support.
- Leads Courageously – You act courageously to make changes that will improve the
organization. You consistently drive to successful outcomes and stay composed and
positive in challenging situations.
- Communicates Effectively – You communicate (both in writing and verbally) clearly,
succinctly, and in a timely manner. You provide information people need to know to
do their jobs, make accurate decisions, and to feel part of a team. You are able to
engage an audience and achieve the desired effect in a variety of formal
presentation settings.
- Builds High-Performing Teams/Develops Others – You form and lead teams capable
of getting results. You create a learning environment of creativity and
engagement. You can effectively raise and resolve conflict with the team. You provide
frequent and timely developmental feedback to others and construct compelling
developmental plans. You take personal responsibility for mentoring high-potential
employees.
- Makes Quality Decisions – You clearly state where you stand on issues, even if it is
unpopular. You seek input from appropriate parties before making decisions, and still
make timely decisions.
- Demonstrates Strategic Agility – You anticipate future consequences and trends
accurately. You’re able to align your goals to the overall organizational strategy. You
can create breakthrough strategies and plans.
- Demonstrates Business Acumen – You understand and create opportunities to
cultivate and support exceptional partnerships. You are able to make the case for
decisions and initiatives. You adapt strategies and tactics to create a success defined
by metrics.
- Influences and Negotiates – You influence others by building coalitions or alliances
among diverse groups. You effectively adapt influence strategies depending upon the
situation. You’re skillful at removing barriers that get in the way of effective
collaboration among groups.
- Manages Vision and Purpose – You inspire commitment to a compelling vision and
shared values. You create a climate in which people want to do their best. You’re able
to champion change and lead the organization through a transition.
- Thinks Strategically, Executes Skillfully – You can see the forest through the trees
and know how to craft strategic short and long-term programs that are aligned with
organizational goals. At the same time, you can’t wait to roll-up your sleeves and get
the work done.
• Is Goal Oriented – We want someone who is a doer, with doggedness, a determination
and commitment to reach a goal, and a strong bias toward action. You always find a
way to make it happen.
• Demonstrates Creativity – While there are tried-and-true tactics in your toolbox, you
explore new ways of thinking and continually strive to create best-in-class programs
that move your organization and field forward.
- Handles Ambiguity – You can effectively cope with change and lead others through
it.
- Communicates Assertively – As a senior-level communicator, you express opinions
directly, confidently, and accurately. You can also be very persuasive and influence
the way others think, feel, or behave.
- Collaborates & Values Relationships – You can quickly gain the respect and trust of
your direct reports, peers, and leadership team. You understand the importance of
listening, asking probing questions, and allowing others to be heard.
- Takes Risk – The entrepreneurial spirit shines through in your willingness to
experiment with new approaches and act even though the outcome is uncertain.
- Models Diplomacy – You have worked in diverse settings and understand the cultural
sensitivities of doing business with partners and clients around the country. You are
tactful in dealing with diverse people or situations.
- Exhibits Professional Acumen – You demonstrate confidence, experience, and poise
under pressure.
Qualifications
Five or more years of experience leading youth programs, facilitating trainings, coaching,
and/or supporting continuous improvement efforts. A degree in youth development, social
work, education, or related fields is required.
Preference for candidates who are endorsed as trainers of Weikart Center workshops (e.g.
graduates of Youth Work Methods TOT and Youth Work Management TOT); and who have
experience as external program quality assessors.
In addition, the successful candidate will have:
- A strong track record of delivering training and technical assistance to youth workers,
OST program managers, teachers, and/or related human service audiences in virtual
and/or in-person settings
- Direct experience with out-of-school-time (OST) professionals, particularly 21st CCLC
programs
- Knowledge of the Weikart Center’s Youth Program Quality Assessment, Youth Program
Quality Intervention, social and emotional learning resources, and/or low-stakes
quality improvement policies and systems.
- Strong knowledge of adult learning theory and program assessment strategies
- Proficiency in Microsoft Office 365
- Excellent written and verbal communication skills, with the ability to effectively present
complex information to diverse audiences
- Strong project management skills, including the ability to manage multiple projects
simultaneously and meet deadlines
- Collaborative mindset with the ability to balance working independently within a
team-based environment
Working Location
The Learning & Development Specialist is a remote position that must be based in Michigan
and is part of a fully remote team. Occasional travel is expected for in-person team meetings
and client or field meetings (estimated 20% time).
Position & Compensation
The salary range, duties and responsibilities of this position meet the requirements of Section
(a) (1) of the Fair Labor Standards Act and therefore qualifies as an "exempt" position. The
salary range for this position is between $60K and $65k, dependent upon experience and
qualifications. Benefits include 15 vacation days per year, 10 sick days per year, health
insurance, dental insurance, vision insurance, STD/LTD, AD&D, 403b contribution, parental
leave, and bereavement leave. Please send resume and cover letter with salary requirements
to: jobs@forumfyi.org. Applications will be reviewed on a rolling basis. If your application is
selected for an interview, you will be contacted directly. No telephone calls or inquiry emails,
please.
**
The Forum for Youth Investment is committed to creating a diverse work environment and is proud to be an Equal
Opportunity Employer and drug-free workplace, and to comply with ADA regulations as applicable. All applicants
are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy,
age, national origin, ancestry, physical/mental disability, severe/morbid obesity, medical condition, military/veteran
status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance
with applicable federal, state, and local laws. We encourage individuals of all backgrounds to apply. If you are a
qualified candidate with a disability, please email us at jobs@forumfyi.org if you require a reasonable
accommodation to complete your application.
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